Safety Information for...
Every day, natural gas pipelines safely carry one of the world’s most efficient, reliable and environmentally friendly fuels to businesses, homes and neighbors like you. Preventing pipeline emergencies is important to employees of natural gas companies like ours. Because we are part of your community and are your neighbors too.
For our customers and everybody who lives or works near our piplines...
For excavators, including anyone digging on public or private property...
For emergency and puplic officials...
Did You Know You Can Help Prevent Natural Gas Pipeline Emergencies?
Though natural gas pipeline incidents are uncommon, you should know their telltale signs.
- Look. Blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by live, green plants may indicate a natural gas leak.
- Listen. Near a gas appliance or line, there may be a hissing sound when natural gas is leaking.
- Smell. Stay alert for the distinctive, rotten-egg-like smell of natural gas. You should take action anytime you detect even a small amount of this odor in the air.
Suspect a Leak? Take Action!
- Leave. If you ever detect a natural gas leak, LEAVE IMMEDIATELY. Don’t try to find or stop the leak.
- Do not touch anything electrical before you leave or use a telephone, even a cell phone.
- Do not smoke, turn appliances or lights on or off, or operate any vehicle or equipment that could create a spark.
- Call. Once you are out of the suspected area, immediately call your local natural gas utility or pipeline company. If the smell of natural gas is particularly strong, also call
9-1-1.
Natural Gas and Pipeline Safety Key Message (pdf)
Did you know you can help to prevent naturalgas emergencies? (pdf)
Help Everyone Live Safely with Natural Gas Pipelines (pdf)
Natural Gas Pipeline Safety and You Brochure in English/Spanish (pdf)
Natural Gas Pipeline Safety and You Brochure in English (pdf)
Don't Risk Breaking the Law - Call Before You Dig.
It’s a fact: Excavation work is the most common cause of natural gas pipeline emergencies. Before excavating, call Sunshine State One Call of Florida at 811 when calling from Florida and 1-800-432-4770 when calling from outside Florida, so utility lines can be professionally marked prior to digging. Both the call and the service are free.
